Professionally trained Hotel staff would be delighted to assist you with all necessary travel arrangements throughout planning your journey, leaving you free to enjoy your trip to St. Petersburg. You can order additional services when making reservation request, or simply contacting us by phone or e-mail. Our receptionists would be pleased to respond your inquiry and do their best to serve you.
Helpful and professionally trained staff is at your service 24 hours a day. We would be delighted to help finding necessary information about all activities in the city, advice where to spend your spare time and realize individual wishes to make your stay in our hotel more comfortable and pleasant.
If you need to send a fax, scan, print or copy your documents, our Reception Desk facilities are at your disposal 24 hours a day.
Complimentary wireless Internet access is available in each guest room and in public areas of Comfort Hotel. Should you experience any complications connecting your gadget to our network please apply to our Reception Desk. In case you didn't get your laptop or pocket PC with you, please feel free to use our PC-based workstation with unlimited internet access located at the Reception area, without extra charges.
We can help you to order personal driver on all time of your staying in Saint-Petersburg or on a concrete period. Also we can give you information about renting a car of any category, from econ to lux, without a driver. Please contact the reception desk if you need this service.
Our professional guides will make individual excursion program trough Saint-Petersburg and suburbs. You can choose between standard excursion and individual tour which we can make specially for you in case of forward ordering.
To book a table in a restaurant of your choice, reconfirm your airplane tickets, check the repertoire of Mariinsky theatre, purchase tickets to opera or ballet or your favourite pop-star concert please contact our Reception Desk.
If you came to St. Petersburg bringing your family, including kids, and would like to leave your child with us while dining out or visiting famous Russian ballet, we would be pleased to arrange baby-sitting service for you. For information about availability and charge for service please contact our Reception Desk in advance.
Served daily from 08.00 am till 10.00 am local time at the hall or in your room, buffet breakfast is included in your room rate.
Local calls within St. Petersburg are free of charge, except for calls to mobile phones
Should you be tired of walking around numerous beauties of St. Petersburg or just looking for a peaceful escape in your quiet hotel room, please do not hesitate applying to the Reception Desk and asking about a DVD-player available for you free of charge.
Local newspapers, magazines, city map & guide-books in English are available at the Reception Desk free of charge
If you depart from St. Petersburg far beyond you check-out time or arrive to the hotel earlier than your room should be ready, please feel free leaving your belongings in our storage room available to ErmitageHotel guests 24 hours a day free of charge.
Ermitage Hotel offers laundry services for in-house guests including laundry, dry-cleaning, pressing, and small repairs also.
All foreign citizens are required to have valid Russian Visa to come to St. Petersburg or any other city in Russian Federation. Additional information about Visa Support service is available here. Information on how to get Visa Support free of charge could be found here.
You can call your relatives, friends & colleagues directly from your room. Please contact Reception desk to check our competitive rates for your destination.
We are always ready to do even more than you expecting! For example meet you at the railway station or airport. Please give us all necessary information so that we can meet you!
With effect from January 15th, 2007, Russian Federation implemented new rules of registration of foreign visitors. They are now very much similar to those used within the European Union, which means that crossing the border you already have all the necessary documents: you passport with valid Russian Visa and an immigration card you receive at the customs. Ermitage Hotel will take care of informing Russian authorities about your visit free of charge
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